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Terms and conditions

When you visit our site, you’re agreeing to comply with these terms and conditions:

Stansted Express User Agreement

General

Our Web site and mobile application are owned and operated by Stansted Express, whose registered office is at 1 Ely Place, London EC1N 6RY, England. For the purposes of these Terms and Conditions "We", "Our" and "Us" refers to Stansted Express. Please review these Terms and Conditions carefully before using our Web site or mobile application. Your use of our Web site or mobile application indicates your agreement to be bound by these Terms and Conditions.

Data protection

Any personal information you supply to Us when you use our Web site or mobile application will be used in accordance with Privacy Policy.

Proprietary Rights

All trademarks, copyright, database rights and other intellectual property rights in the materials on our Web site or mobile application (as well as the organisation and layout of the Web site and mobile application) together with the underlying software code are owned either directly by Us or by Our licensors. Without Our prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on our Web site or mobile application or the underlying software code whether in whole or in part. However, the contents of our Web site and mobile application may be downloaded, printed or copied for your personal non-commercial use.

Acceptable use

You may only use our Web site and mobile application in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within the UK or other jurisdiction from which you are accessing our Web site and mobile application.

In particular, you agree that you will not:

  • post, transmit or disseminate any information on or via our Web site or mobile application which is or may be harmful, obscene, defamatory or otherwise illegal;
  • use our Web site or mobile application in a manner which causes or may cause an infringement of the rights of any other;
  • use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of our Web site or mobile application including but not limited to uploading or making available files containing corrupt data or viruses via whatever means;
  • deface, alter or interfere with the front end 'look and feel' of our Web site or mobile application or the underlying software code;
  • take any action that imposes an unreasonable or disproportionately large load on our Web site or mobile application or related infrastructure;
  • obtain or attempt to obtain unauthorised access, via whatever means, to any of Our networks.

Without prejudice to any of Our other rights (whether at law or otherwise) We reserve the right to deny you access to our Web site and mobile application where We believe (in Our absolute discretion) that you are in breach of any of these Terms and Conditions.

Changes to our website and mobile application

We may make improvements or changes to the information, services, products and other materials on our Web site and mobile application, or terminate our Web site and mobile application, at any time without notice. We may also modify these Terms and Conditions at any time, and such modification shall be effective immediately upon posting of the modified Terms and Conditions on our Web site and mobile application. Accordingly, your continued access or use of our Web site and mobile application is deemed to be your acceptance of the modified Terms and Conditions.

Links to other websites

Our Web site and mobile application may include links to other internet sites. We do not endorse any such web sites and We are not responsible for the information, material, products or services contained on or accessible through those web sites. Your access and use of such web sites remains solely at your own risk.

You may only link to our Web site or mobile application with Our express written permission. We expressly reserve the right to withdraw Our consent at any time to a link which in Our sole opinion is inappropriate or controversial.

Limitation of liability

In no event will We be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of access to, or the use of our Web site and mobile application or any information contained in it, including loss of profit and the like whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages.

Nothing in these Terms and Conditions shall exclude or limit Our liability for death or personal injury caused by negligence or for fraudulent misrepresentation.

Disclaimer of warranty

To the maximum extent permitted by law, We disclaim all implied warranties with regard to the information, services and materials contained on our Web site and mobile application. All such information, services and materials are provided "as is" and "as available" without warranty of any kind.

Indemnification

You agree to indemnify, defend and hold Us harmless from any liability, loss, claim and expense (including reasonable legal fees) related to your breach of these Terms and Conditions.

National Conditions of Carriage

The National Conditions of Carriage can be read by clicking this link.

Miscellaneous

These Terms and Conditions contain all the terms of your agreement with Us relating to your use of our Web site and mobile application. No other written or oral statement (including statements in any brochure or promotional literature published by Us) will be incorporated.

Stansted Express makes no warranty whatsoever for the reliability, stability or any virus-free nature of any software being downloaded from our web site or mobile application, nor for the availability of the download sites where applicable.

All software products downloaded from any section of our web site and mobile application or via a link pointed to by our web site or mobile application are downloaded, installed, and used totally and entirely at the users own risk.

Your use of our Web site and mobile application, any downloaded material from it and the operation of these Terms and Conditions shall be governed by, construed and interpreted in accordance with the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the English Courts. We reserve the right to bring proceedings in the Courts of the country of your residence.