The train station is just 2 minutes’ walk from the Arrivals hall. Follow the signs for the train, and use the escalators, ramps and lifts if you have heavy bags.
Trains depart every 15 minutes in the morning and evening peak, and every 30 minutes throughout the day. Check the first and last trains on our timetable.
Stansted Airport Station
Under the Airport Terminal
Bassingbourn Road
Stansted
Essex
CM24 1QW
Car parking
| Spaces | 5000 |
|---|---|
| Accessible spaces | 0 |
| Accessible car park equipment | Yes |
| CCTV coverage | No |
| Website | http://www.stanstedairport.com/parking |
Cycle parking
| CCTV coverage | Yes |
|---|
Bus services
Local buses and National Coach routes stop in bus station located at airport
Accessible taxis
Details of nearest taxis are shown on station information poster
Impaired mobility set down / pick up points
Not available at this station.
Airport
Station is within the Stansted Airport Terminal
Car hire
In Airport terminal
This station is staffed full time.
Information available from staff
- Yes - from help point
Information services opening times
| Monday to Friday | 24 hours |
|---|---|
| Saturday | 24 hours |
| Sunday | 24 hours |
Customer services
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Customer help points
Available at this station.
Passenger information systems
- Departure screens
- Arrival screens
General services
| Ticket gates | No |
|---|---|
| CCTV | Yes |
Location for Rail Replacement Services
Rail Replacement services operate from the main coach station as directed by Station Staff.
| Seated area | Yes |
|---|---|
| Trolleys | Yes |
| Station buffet | Coffee shop Vending machines |
| Toilets | The toilets are located on the Concourse. An accessible toilet (non-RADAR) is located on the Concourse. The baby change facilities are available in the accessible toilet. |
| Baby change | Yes |
| WiFi | Yes |
| ATM | Located on concourse |
| Shops | Newsagent/Sweets Passport Photo Booth |
Waiting room
Opening hours
platform 2
| Ramp for train access | Yes |
|---|---|
| Step free access coverage | This station has step free access to all platforms. Lifts available. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the Customer Information point. |
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
| Website | https://www.nationalrail.co.uk/ |
|---|
Opening hours
08:00 - 20:00
| Daily | 08:00 - 20:00 |
|---|
Staff help available
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Opening hours
| Daily | 24 hours |
|---|
Wheelchair loan
Available at this station.
