Skip to the content

The train station is just 2 minutes’ walk from the Arrivals hall. Follow the signs for the train, and use the escalators, ramps and lifts if you have heavy bags.

Trains depart every 15 minutes in the morning and evening peak, and every 30 minutes throughout the day. Check the first and last trains on our timetable.

Stansted Airport Station
Under the Airport Terminal
Bassingbourn Road

CM24 1QW

Car parking

Accessible spaces0
Accessible car park equipmentYes
CCTV coverageNo

Cycle parking

CCTV coverageYes

Bus services

Local buses and National Coach routes stop in bus station located at airport

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points

Not available at this station.


Station is within the Stansted Airport Terminal

Car hire

In Airport terminal

This station is staffed full time.

Information available from staff

  • Yes - from help point

Information services opening times

Monday to Friday24 hours
Saturday24 hours
Sunday24 hours

Customer services

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer help points

Available at this station.

Passenger information systems

  • Departure screens
  • Arrival screens

Left luggage

Not available at this station.


Lost property


Opening hours

Monday to Friday09:00 - 17:00

General services

Ticket gatesNo

Location for Rail Replacement Services

Rail Replacement services operate from the main coach station as directed by Station Staff.

Seated areaYes
Station buffet

Coffee shop Vending machines


The toilets are located on the Concourse. An accessible toilet (non-RADAR) is located on the Concourse. The baby change facilities are available in the accessible toilet.

Baby changeYes

Located on concourse


Newsagent/Sweets Passport Photo Booth

Waiting room

Opening hours

platform 2

Ramp for train accessYes
Step free access coverage

This station has step free access to all platforms. Lifts available.

This station is a category A station according to ORR station classification system.

Assistance meeting point is the Customer Information point.


We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.


Opening hours

08:00 - 20:00

Daily08:00 - 20:00

Staff help available

Assistance is provided by station staff during the hours of train service operation. Booking is recommended

Opening hours

Daily24 hours

Wheelchair loan

Available at this station.

Don't miss out on our exclusive offers

Get our newsletter and be the first to hear about:

Special promotions
Latest updates
And more...