Last updated 7 February
There are currently no rail strikes announced that will be affecting Stansted Express services.
It is possible that there will be more rail strikes in the UK. Unions have to give two weeks’ notice to train companies of any further strike dates. We’ll share our travel advice for strikes that affect the Stansted Express on this page.
Our online train times tool will update with correct times a few days before a strike. Please check your journey before you travel.
If you need assistance, please contact Passenger Assist to plan your journey before you travel.
New bookings will be available on strike days when the timetable has been confirmed.
If you’ve already booked assistance it may be affected by timetable changes due to strike action so you should check if your train is running before making your journey. We will endeavour to contact you to notify you if this is the case.
If your journey is delayed by 15 minutes or more, you can claim compensation with Delay Repay.
Email your request with your original booking confirmation to [email protected].
Send your unused tickets, with a note of your name and address, to:
Colchester North Station
Colchester CO1 1JS
If you activated a Flexi Season pass, or are a Season ticket holder (monthly or longer, you can claim a day back if your train operator is impacted by a full strike day, and don't travel because you're unable to, with Delay Repay.
When making your claim, please select the 'Did Not Travel' option. You'll just need to tell us the outward portion of your trip only (not return journey) to claim a full day of your ticket.
Weekly Season Tickets and Weekly Travelcards which haven’t started yet can be refunded but a £10 admin fee may apply. It’s recommended you use the Season Ticket Calculator to make sure that a Weekly Season ticket is the best value during a period of industrial action, as compensation won’t be available unless your service is cancelled or delayed.
If you need help, you can contact us by submitting an online form.
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