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Last updated on 11 August

Several rail strikes as well as essential engineering works will be taking place in August.

We apologise for the inconvenience. Please read this page before you tr​avel.

Avoid travelling with Stansted Express on these dates:

  • Saturday 13 August - rail strike and engineering works
  • Sunday 14 August – engineering works
  • Thursday 18 August - rail strike
  • Friday 19 August (until early afternoon)
  • Saturday 20 August - rail strike and engineering works
  • Sunday 21 August – engineering works
  • 29 August – Engineering works

Our travel advice

  • Avoid travelling with Stansted Express on the dates shown above. Use alternative transport.
  • If you must travel by train, be prepared for a longer journey than usual and severe disruption.
  • Our amended timetable won't be published until around 2 to 3 days before the dates shown above. Please check our revised train times before booking your ticket as our first and last trains of the day may change.
  • Remember to check our website and other train companies you're using the day before you want to travel.

What times are the trains?

Please note that some trains may be cancelled close to departure time.

Saturday 13th August

Check train times.

View 13th August timetable.

Stansted Airport to London Liverpool Street

  • One service per hour. Due to engineering works, there will be a bus during the journey between Waltham Cross and Harlow Town. The number of buses is limited so they’re expected to be busy and have long queues throughout the day.
  • First service: 07:15 train to Harlow Town, then a bus to Waltham Cross for an onward train to London Liverpool Street
  • Last service: 19:15 train to Harlow Town, then a bus to Waltham Cross for an onward train to London Liverpool Street
  • Due to engineering works, we won’t be stopping at Stratford station.
    • If you need to get to Stratford, there is a London Underground train from London Liverpool Street station.

London Liverpool Street to Stansted Airport

  • One service per hour. Due to engineering works, there will be a bus during the journey between Waltham Cross and Harlow Town. The number of buses is limited so they’re expected to be busy and have long queues throughout the day.
  • First service: 06:58 train to Waltham Cross, then a bus to Harlow Town for an onward train to Stansted Airport
  • Last train 18:58 train to Waltham Cross, then a bus to Harlow Town for an onward train to Stansted Airport
  • Due to engineering works, we won’t be stopping at Stratford station.
    • If you need to travel from Stratford, there is a London Underground train to London Liverpool Street station which we will stop at.

Sunday 14th August

Check train times.

View 13th August timetable for alternative trains to Cambridge.

Stansted Airport to London Liverpool Street

  • Due to engineering works, there is no direct train between London Liverpool Street and Stansted Airport.
  • If you need to travel by train, there is an alternative hourly rail option from Stansted Airport to Cambridge, and then Cambridge to London Kings Cross station in central London. It will take approximately 2 hours.  You can also get a tube between London Kings Cross and London Liverpool Street stations.
  • Stansted Express tickets will be accepted for this alternative route (with the London Underground, Great Northern, Greater Anglia and Cross Country train operators).
  • First alternative service: 06:50 Greater Anglia train to Cambridge, then 07:42 Great Northern train to London Kings Cross station. The train is due to arrive at 08:50.
  • Last alternative service: 21:45 Greater Anglia train to Cambridge, then 22:22 Great Northern train to London Kings Cross station. The train is due to arrive at 23:43.
  • Due to engineering works, we won’t be stopping at Stratford station.
    • If you need to travel from Stratford, there is a London Underground train to London Liverpool Street station which we will stop at.

London Liverpool Street to Stansted Airport

  • Due to engineering works, there is no direct train between London Liverpool Street and Stansted Airport.
  • If you need to travel by train, there is an alternative hourly rail option from London Kings Cross to Cambridge, and then Cambridge to Stansted Airport. It will take approximately 2 hours. You can also get a tube between London Kings Cross and London Liverpool Street stations.
  • Stansted Express tickets will be accepted for this alternative route (with the London Underground, Great Northern, Greater Anglia and Cross Country train operators).
  • First alternative service: 05:10 ‘Great Northern’ service from London Kings Cross station to Cambridge, then a 07:58 ‘Greater Anglia’ train to Stansted Airport. The train is due to arrive at 08:27.
  • Last alternative service: 23:12 ‘Great Northern’ train from London Kings Cross station to Cambridge, then a 00:13 ‘Greater Anglia’ train to Stansted Airport. The train is due to arrive at 00:40.
  • Due to engineering works, we won’t be stopping at Stratford station.
    • If you need to travel from Stratford, there is a London Underground train to London Liverpool Street station which we will stop at.
Alternative rail route between London Liverpool Street and Stansted Airport

Due to essential engineering works, this alternative rail route applies on Sunday 14th, Sunday 21st and Monday 29th August.

Other strike days

Our train times will be updated with the revised timetable a few days before the strikes, so it's best to check this page before you book tickets for these days:

  • Thursday 18 August and Friday 19 August
  • Saturday 20 August and Sunday 21 August

Assisted Travel

​Passenger assistance is available for trains that are running.

If you have already booked assistance for a strike day, this may be affected by timetable changes, so we recommend that you check if your train is running before you travel. We will endeavour to contact you to notify you if this is the case.

If you need assistance, please contact Passenger Assist in advance to plan your trip.


Strike refund information

Below are some options for tickets booked for:

  • 21-26 June
  • 2-3, 23-24, 27-28 and 30-31 July
  • 13-14 and 18-21 August

1. Travel on a different day with the same ticket

  • Tickets for travel on Saturday 13th August can be used the day before up to and including Tuesday 16 August.

2. Claim a refund

  • If you bought a ticket and decide not to travel because your train is cancelled, delayed or rescheduled, you can claim a full refund. Please go back to your original place of purchase.
  • In addition, if you purchased a ticket for travel on 13th, 14th, 18th, 19th, 20th, 21st and 29th August and decide to make alternative travel arrangements, you can claim a full refund on unused tickets.
  • If you have a return ticket and don't travel, you can claim a full refund if your outward or return journey falls on a strike day (from Wednesday 27th July onwards). 
  • You need to claim within 28 days from the last day of the validity of your ticket. 

If your journey is delayed by 15 minutes or more, you can claim compensation with Delay Repay.

Refund tickets purchased on our website

Email your request with your original booking confirmation to refunds@stanstedexpress.com.

Refund tickets purchased at our stations or Stansted Airport

Send your unused tickets, with a note of your name and address, to:

Refunds Department
Greater Anglia
The Hub
Colchester North Station
Colchester CO1 1JS
United Kingdom

Season tickets

If you have a Season ticket (monthly or longer), or activated a Flexi Season for a strike day, you can claim a strike day back if you decide not to travel through Delay Repay.

When making your claim, please select the 'Did Not Travel' option. You'll just need to tell us the outward portion of your trip only (not return journey) to claim a full day of your ticket.

For 21, 23, 25 June, and 2 July, please email our customer relations instead: contactcentre@greateranglia.co.uk

Contact us

If you need help, you can contact us by submitting an online form.

Find other ways to contact us.

Will there be more strikes?

It’s possible there will be more rail strikes in the UK. We’ll update this page with our travel advice if they affect our trains.​

View information about how other trains in the UK will be affected by the 13, 18 and 20 August rail strikes.

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