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If you don’t have a valid ticket or permit to travel on one of our trains, you’ll have to pay a penalty fare. You will need to purchase your ticket before travelling with us, either online or at the station you’re travelling from, as you could be fined if you board one of our trains without a valid ticket.

You’ll also pay a penalty fare if you:

  • Travel individually on a Group Offer ticket
  • Don’t have a valid railcard for a discounted ticket
  • Travel on a child ticket, but you’re 16 or older

Please note, you can’t use Oyster or Contactless payment cards on Stansted Express services to/from Stansted Airport.

To ensure you avoid penalty fares, be sure to book a ticket through our website, if you purchase in advance, there are some great savings to be made. You can also purchase your tickets at the station on the day you travel, but please be aware that advance discounts will not apply.

You can find out more about penalty fares by visiting National Rail’s website



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