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Please respect others and wear a face covering in busy stations or trains

The Government’s advice moving to step 4 of the road map - ( is that they expect and recommend that we should all carry on wearing face coverings in crowded places – such as busy trains. Very high numbers of our customers have been wearing face coverings at our stations and on our trains and we’re asking you to follow the Government’s recommendation and keep on wearing them when it’s busy. It’s a simple way for us all to help keep each other safe.

Our new and refurbished trains have air conditioning, which sucks in fresh air every six to nine minutes. Trains without air con have opening windows – and all trains have doors which open at stations, so while you’re travelling you’ll still get some fresh air.

Remember also to keep up the good habit of washing or sanitising your hands. We’ve got hand sanitiser available at all our staffed stations, but it’s a good idea to pop a little bottle of hand sanitiser and a face covering in your pocket or bag when you travel in case you need them. And of course, if you have any Covid-19 symptoms, please stay at home.

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