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Ticket Booking & Collection

Tickets booked online:

E-tickets

If you have selected an e-ticket (print at home), a barcoded ticket with a reference number will be sent by email once the online purchase has been completed. This ticket needs to be printed at home and presented at the Stansted Express station or to the onboard staff for it to be scanned as a valid ticket for travel.

Please allow 2 hours from time of booking to the time of your travel.

M-tickets

If you have selected an m-ticket, (mobile ticket) once the online purchase has been completed your m-ticket will be sent directly to your mobile phone as a text message. You then simply need to show the text sent to your mobile phone to the Stansted Express station or onboard staff for it to be scanned as a valid ticket for travel. Internet access is required on your phone in order to be able to download your m-ticket.

Please allow 2 hours from time of booking to the time of your travel.

A copy of your ticket, as an e-ticket, will also be attached to the confirmation email sent to you on completion of your booking. If you wish you may print this out and present it at the station or on the train instead of the SMS (m-ticket) version.