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Stansted Airport station, Bassingbourn Road, Stansted, Essex, CM24 1QW

  • Getting to and from the station

    Car parking
    Operator
    British Airports Authority
    Website
    http://www.stanstedairport.com/parking
    Spaces
    5000
    Charges
    Off Peak
    N/A
    Per Hour
    N/A
    Daily
    N/A
    Weekly
    N/A
    Monthly
    N/A
    Three Monthly
    N/A
    Six Monthly
    N/A
    Annual
    N/A
    Bus services

    Local buses and National Coach routes stop in bus station located at airport

    Impaired mobility set down / pick up points

    Not available at this station

    Airport

    Station is within the Stansted Airport Terminal

    Car hire

    In Airport terminal

  • Staffing and general services

    This station is staffed full time.

    Customer Services

    Monday-Saturday 08:00-20:00
    Sunday 10:00-20:00
    Bank Holidays 09:00-18:00

    The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

    Closed on Christmas Day and Boxing Day.

    Passenger information systems

    Departure Screens, Arrival Screens

    Lost Property
    Website
    http://www.nationalrail.co.uk/
    Opening hours
    Monday
    09:00 - 17:00
    Tuesday
    09:00 - 17:00
    Wednesday
    09:00 - 17:00
    Thursday
    09:00 - 17:00
    Friday
    09:00 - 17:00
    Saturday
    Closed
    Sunday
    Closed
    General Services
    Ticket Gates
    No
    CCTV
    Yes
    Location for Rail Replacement Services

    Rail Replacement services operate from the main coach station as directed by Station Staff.

  • Facilities

    Seated area
    Yes
    Waiting room

    Yes - The waiting room is on platform 1. There are also seats throughout the station.

    Trolleys
    Yes
    Station buffet
    Yes
    Toilets
    No
    Baby change
    Yes
    Wifi
    Yes
    Atm machine
    Yes
    Shops
    Yes
    Telephones
    No
  • Accessibility and mobility access

    Helpline contact
    0800 028 28 78

    As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

    Helpline opening hours
    Monday
    08:00 - 20:00
    Tuesday
    08:00 - 20:00
    Wednesday
    08:00 - 20:00
    Thursday
    08:00 - 20:00
    Friday
    08:00 - 20:00
    Saturday
    08:00 - 20:00
    Sunday
    08:00 - 20:00
    Staff help available
    No
    Ramp for train access
    Yes
    Step free access coverage
    Whole station

    Lifts available

    Wheelchairs available

    No