Book train tickets

View Train Timetable »

Service status:

Good service

View RealTime information »

Need to buy a rail ticket for anywhere else in the country? »

FAQs

  • What is an e-ticket (Print at home)?

  • What is a m-ticket?

  • How do I contact Customer Relations?

  • I have made a purchase online, can I cancel the booking?

  • Why have I not yet received a confirmation email?

  • How do I arrange Assisted Access?

  • Can tickets be used in either direction?

  • What age applies to Child fares?

  • Is it possible to get a refund?

  • How do I make a complaint?

  • Can the tickets be posted to me?

  • VAT receipts

  • Can bikes be carried on Stansted Express services?

  • Hotel bookings

  • Theatre tickets

  • Activities

    For any queries about activities, tours and attractions made via the site: www.stanstedexpress.com/activities please contact our partner Guide Go and their Customer Services Centre. The telephone numbers are given on the website and in the booking confirmation voucher - (+34) 971 211 623 or email: information@guidego.com. A contact form is also provided.

    Please note that Stansted Express is not responsible for refunds, exchanges or booking queries.