To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. This site offers the highest level of security currently available (128 bit encryption) to safeguard your personal and credit card details. Click on the 'padlock' icon at the foot of this screen for details of the Security Certificate.

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Every attempt has been made to ensure the information contained herein is valid at the time of publication. London Eastern Railway Limited, however, reserves the right to make changes, corrections and/or improvements at any time and without notice. In addition, London Eastern Railway Limited disclaims any and all liability for damages incurred directly or indirectly as a result of errors, omissions or discrepancies.

Any information provided by you through this website is provided to Stansted Express Limited ("us"), which administers this website. Your privacy is important to us and we will not disclose information about you to any other person or organisation without your consent unless there is an emergency situation that requires it or we are legally required to do so. We will use the personal information you give us as a research tool to develop the content of this website, to develop our understanding of our visitors and to determine how best to serve them. We may occasionally use the information we collect to notify you about new services and special offers we think you may find valuable. Such addresses are not used for any other purpose and are not shared with outside parties unless you consent to us doing so. We will use return e-mail addresses to answer the emails we receive.

The website collects some anonymous information about you automatically as you move through the site. This information is used to help us monitor how you and other visitors use the site, allowing us to provide an improved service throughout the site. The information collected automatically does not, however, contain anything that can identify you personally.

In using this website, you consent to the collection and use of personal information by Stansted Express Limited in the ways described above. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.

If you have any questions about privacy, data accuracy or security please contact nxea.customerrelations@nationalexpress.com.